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ITIL For Dummies provides an easy-to-understand introduction to using best practice guidance within IT service management. It breaks down the 5 stages of the service lifecycle into digestible chunks, helping you to ensure that customers receive the best possible IT experience....
Grand format 30.10 € Sur commande Ajouter au panier -
Organizational behavior
Cary L. Cooper, Sheena Johnson
- Wiley, john and sons ltd
- 30 avril 2012
- 9781119977919
An introduction to how individuals and groups act in organizations looks at behavior in the modern workplace, covering group and team dynamics, the effects of different leadership styles on employee motivation, job design and performance appraisal techniques, and tips on hiring and developing employ...
Grand format 22.90 € Sur commande Ajouter au panier -
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In too deep ; bp and the drilling race that took it down
Stanley Reed, Alison Fitzgerald
- Wiley, john and sons ltd
- 31 décembre 2010
- 9780470950906
Discusses BP, details the company's risk-taking and cost-cutting practices that are at the root of their disasters, and examines their future....
Grand format 31.80 € Sur commande Ajouter au panier
